BrandING

How to Improve the Customer Experience in the Hospitality Industry, applying Angus Deaton’s theories?

How to Improve the Customer Experience in the Hospitality Industry, applying Angus Deaton’s theories?

The hospitality industry, and particularly the restaurant industry, faces a constant challenge: to offer attractive and satisfying experiences to its customers.
In an increasingly competitive market, restaurants must understand the needs and preferences of their customers in order to offer a quality service that sets them apart from the competition.

Five Tips to Improve the Digital Presence of a Restaurant

Five Tips to Improve the Digital Presence of a Restaurant

Today, a large percentage of potential customers search for restaurant information online before visiting. For this reason, it is essential for restaurants to have a strong and attractive digital presence to attract the right customers. If you are looking to improve the digital presence of your restaurant, here are five tips to achieve it and check if you already apply it or analyze the area of opportunity

The Impact of Uniforms Is Underestimated

The Impact of Uniforms Is Underestimated

It is possible that in your venture, business or your workplace, both you and your team have to wear a uniform. Although sometimes it may seem boring or uncomfortable, the truth is that the uniform has many benefits that you may not have considered. For many people, this formality is just that, and they do not give it much importance, they do not care about its status or the correct use of it. This occurs mainly due to ignorance. Today we want to share some benefits seen from Applied Neurogastronomy.

Choosing an Empanada Can Literally Be Painful

Choosing an Empanada Can Literally Be Painful

When given many options to choose from, the same areas of the brain get activated as when people feel physical pain, for example, stubbing our little toe at 3:00 a.m. while walking to the bathroom. Yes, as you read it: our minds do not like having to make complicated decisions, and when this happens it is known as choice overload, overchoice or the paradox of choice.

Make Customer Fall in Love with your Custom Service

Make Customer Fall in Love with your Custom Service

Customer service is a fundamental aspect to the success in a food business. It is a determining element in the consumer’s purchasing decision and is key in the loyalty process, as well as in attracting new customers.