by panadmin | Jul 18, 2024 | Operations, Training
Creating an exceptional customer service team is essential for the success of your restaurant. Their responsibility goes way beyond taking orders and serving dishes; their most important task is managing customers’ emotions, which requires a diverse set of skills....
by Samantha Davila | Mar 6, 2023 | Marketing, Training
Every day more and more restaurants want to express their personality, concept and passion, do you want to know the importance of creating one for your business? Keep reading! What is a brand personality? It is a set of values, attributes and traits that define...
by Samantha Davila | Mar 6, 2023 | Business, Marketing, Training
On many occasions, when working with different types of food businesses, I notice there is a business opportunity that is almost never considered: having a fixed monthly income by selling food to companies located near your business. In this opportunity, I share with...
by Samantha Davila | Feb 8, 2023 | Neurogastronomy, Sales, Training
Before I start talking about it, I want to ask you if you have different playlists that you have designed for different moments like exercising, concentrating to do a task or an activity, a cleaning day at home. The answer is, very likely, yes and surely you have a...
by Samantha Davila | Feb 8, 2023 | Marketing, Neurogastronomy, Training
In this space, we use to talk about food, however, I want us to start with an example from the world of technology to illustrate and make evident one of the most common mistakes in communication strategies that still do not use the advances of applied neurogastronomy....
by Samantha Davila | Nov 29, 2022 | Finance, Training
Food inventory management is an oft-forgotten topic. Much is said about the cost structure, customer management and menu creation, but the reality is that without a proper inventory management of your food business you are losing 80% of your liquidity without...
