by Samantha Davila | Aug 7, 2023 | Brand, Neurogastronomy, Operations
The hospitality industry, and particularly the restaurant industry, faces a constant challenge: to offer attractive and satisfying experiences to its customers. In an increasingly competitive market, restaurants must understand the needs and preferences of their...
by Samantha Davila | Aug 7, 2023 | Neurogastronomy
In the world of consumer psychology, it is extremely important to know what factors can influence, in one way or another, the decisions our customer makes and the associations they make when storing in their memory an experience associated with a brand. One of the...
by Samantha Davila | Jul 8, 2023 | Brand, Neurogastronomy
The customer experience is a key factor in the success of any business and restaurants are no exception. To offer an exceptional experience it is important to take into account certain keys that can make a difference. In this article, we present five of them that,...
by Samantha Davila | Jul 8, 2023 | Neurogastronomy, Sales
Did you know that smiling can improve your customer service? That’s right, according to several investigations, smiling has multiple benefits for both you and your consumer. It is known that in one of the largest fast-food chains in the world, the cashiers...
by Samantha Davila | Jul 8, 2023 | Neurogastronomy, Sales
This is one of the most recurring questions in the world of food entrepreneurs, who make great efforts to develop a better-quality product than the competition. However, there is a powerful phrase that says: “The best-known beats best.” This explanation...
by Samantha Davila | Jul 7, 2023 | Brand, Neurogastronomy
It is possible that in your venture, business or your workplace, both you and your team have to wear a uniform. Although sometimes it may seem boring or uncomfortable, the truth is that the uniform has many benefits that you may not have considered. For many people,...