Last Updated: February 12, 2020

  1. Statement of purpose

    The privacy of our Site users is very important to us, so Alimentos Polar Comercial, C.A. (hereinafter APC) and International Grains and Cereal, LLC (hereinafter IGC), informs you that as a consequence of the use of our Site your personal data is being collected. Therefore, if you do not want your personal data to be collected by APC and IGC, please do not use this site.

    The use of this Site is understood to be an authorization by the user to APC and IGC to collect his or her personal data under the terms of this Privacy Policy.

    Our Site is designed to provide you with only the information you have requested or accessed. APC and IGC will act in accordance with current legislation and will strive to satisfy best practice in the use of the Internet.

  2. Responsible parties
    • Alimentos Polar Comercial, C.A.

      4ta Transversal con 2da Avenida, Edificio Centro Empresarial Polar, Piso 1, Urbanización Los Cortijos de Lourdes, Caracas, Venezuela,
      Unique Registry of Fiscal Information (RIF) N° J-00041312-6

    • International Grains and Cereal, LLC.

      6902 Hwy 66, Greenville, TX 75402, USA,
      Tax Identification Number 37-1732729

      0800 ESCUCHA (0800-372-82-42)
  3. Purpose:
    1. For what purpose do we collect your personal data?

      In addition to managing requests for information that you expressly request, APC and IGC have a legitimate interest in using the information collected or generated for:

      • Improving the Site, its management and security;
      • arrying out studies to analyse the relevance and use of the Site, including through the use of anonymised information; and
      • carry out market research with respect to the relationship of users with the services offered on this Site.

      Your personal data will not be collected for any purpose that is not covered by this Privacy Policy. We will use socio-demographic information to improve the design of our Site and may share it with our present and/or future agents for statistical purposes of our companies. In those cases, we require third parties to manage that information in accordance with applicable legislation. For example, we may tell an advertiser that a certain number of men or women have visited the particular site or filled out our registration form. Finally, it is important to inform you that the collecting of your personal data is essential in order to be able to access the Site and manage any queries you may have. In any case, we promise not to use or share your personal data electronically in any way or for purposes other than those expressed above, unless you authorize it previously.

    2. How long do we preserve your data?

      Your personal data are kept for the period of time necessary to fulfil the purposes described in this Privacy Policy. In deciding on the length of this period, we will carefully consider the need for APC and IGC and, if such a need exists, we will only retain the data for the shortest possible period of time to fulfill the purpose for which it was collected, unless the law requires retention for a longer period of time.

  4. Legitimacy:

    The legal basis that allows APC and IGC to collect user data is:

    • the voluntary access and navigation of users on the Site,
    • a legitimate interest in improving the Site and its security, as well as in carrying out studies and analyses on the operation and use of the Site, and
    • the request for contact by users.

  5. Recipients

    The data shall not be communicated to third parties except, where appropriate, to authorities competent for the performance of their duties. As an exception, the Site may use cookies from third party companies in accordance with the Cookie Policy and the User’s consent.

    Also we inform you that, APC and IGC have hired the hosting service of Microsoft Azure with servers located in the United States of America, under the protection of Privacy Shield.

    By using this Site, you agree to the transfer of your personal data to the United States of America, the Bolivarian Republic of Venezuela and/or other countries for storage, processing and use by IGC and APC.

  6. Rights

    You can exercise your rights of access, correction, deletion, opposition, limitation of processing and portability, where applicable, with respect to the treatment for which APC and IGC are responsible, by writing to the email address, proving your identity.

  7. Origin
    1. How did we collect your data?

      The personal data we collect at APC and IGC has been obtained from you when you contact us or through cookies.

    2. What data do we collect?
      • Identification data,
      • Postal or electronic addresses,
      • Data obtained simply by visiting and browsing this Site is collected and recorded in APC and IGC systems (e.g. type of Internet browser, operating system, IP address from which the pages of the Site are accessed) in order to improve the User’s browsing and management of the Site itself. The Site may also use cookies and similar technologies whose use is subject to the consent of the Users in accordance with the cookie policy.

      Specially protected data are not collected.

  8. Our commitment to information security

    To prevent unauthorized disclosure or access, as well as to ensure the proper storage and use of your personal data, we have placed it in a suitable location, with electronic and physical security, reasonably available on the market, which guarantees its confidentiality.

    If you have any doubts or questions regarding our Privacy Policy, the processing of data or wish to make a complaint about a possible breach of this Privacy Policy, you may contact us through the contact mechanisms established in this Privacy Policy to attend to the requirements of the users of our Site.

  9. Consent and Amendments to this Privacy Policy

    By visiting or using this Site, you confirm your agreement to this Privacy Policy. If you do not agree to this policy, please do not use or visit this Site. APC and IGC reserve the right, at their discretion, to change, modify, add or remove portions of this Privacy Policy at any time.

    A notice will be posted on the Site whenever the Privacy Policy is changed along with the updated version of the Privacy Policy. We will also contact you using contact information in our records, such as email, or other equivalent method.

  10. Minors age

    APC and IGC are aware of the need to protect the privacy of minors. APC and IGC do not knowingly request that a person under the age of thirteen (13) provide personal information. If you are a parent or representative of a person under the age of thirteen (13) and believe that he or she has disclosed personal information to APC and IGC, please contact us at If you are under thirteen (13) years of age, please obtain your parent’s or representative’s permission before using this Site and please do not provide any personal information to us.