OPERATIONS

Opening every day: is it really more profitable?

Opening every day: is it really more profitable?

The reality is that the food sector is a complex place to reconcile family and professional life. Today’s generation is aware of this reality and is not willing to give up their quality of life; which means that, currently, many companies in the sector are being forced to change their work rhythms.

How to Improve the Customer Experience in the Hospitality Industry, applying Angus Deaton’s theories?

How to Improve the Customer Experience in the Hospitality Industry, applying Angus Deaton’s theories?

The hospitality industry, and particularly the restaurant industry, faces a constant challenge: to offer attractive and satisfying experiences to its customers.
In an increasingly competitive market, restaurants must understand the needs and preferences of their customers in order to offer a quality service that sets them apart from the competition.

Learn How to Create an Emergency Management Plan for Your Restaurant

Learn How to Create an Emergency Management Plan for Your Restaurant

What would happen if your sales dropped disproportionately overnight? For how long would your business be prepared to endure it? Do you know how to manage this type of situation? There is a way to deal with this type of eventuality and it is easier than you think, its name is the Emergency Management Plan (EMP).

Strategies for Each Stage of the Restaurant Customer

Strategies for Each Stage of the Restaurant Customer

When we plan marketing strategies for a food business, it is important to focus them on the diner’s life cycle, because each stage provides a unique opportunity to positively impact their perception and retain them so that they return to the restaurant.

How The Theme of An Event Can Affect Your Catering Service

How The Theme of An Event Can Affect Your Catering Service

The success of a catering service may not lie in their food quality, but rather in the ability to adapt to the themes of the events they attend. We are going to explain it in the light of Applied Neurogastronomy.
We know that the perception of flavor can increase or decrease considerably if there is a congruence between what is served and the environment that surrounds the experience.

3 Elements That Enhance Your QR Menu

3 Elements That Enhance Your QR Menu

One of the first elements customers will have contact with at your food business is the QR menu. This format is here to stay and you have to make the most of it for your business.

But what does QR mean? A Quick Response code that stores information and can be read by our smartphones.